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Michael A. Roberto – Why Great Leaders Don’t Take Yes for an Answer
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In this new edition, Roberto presents new cases from Google, Ford, and Intuit, and expands coverage to more deeply illuminate his decision-making approach. Offering both positive and negative examples, he presents a well rounded view of how to determine when ‘yes’ means ‘yes’, when it doesn’t, and what to do when it doesn’t. Throughout, Roberto demonstrates why “good process entails the astute management of the social, political and emotional aspects of decision making” — in other words, why effective leaders are well served by carefully “deciding how to decide.” You’ll learn how to:
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Test and probe what your team really believes, and get the truth and candor you really need
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Encourage constructive objections — and keep them constructive
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Improve team management, mitigate risk, identify opportunities, and promote integrity
- Build stronger commitment amongst the people who’ll implement your decisions
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