Robert Spector – The Nordstrom Way to Customer Service Excellence
Robert Spector – The Nordstrom Way to Customer Service Excellence The Nordstrom Way to Customer Service Excellence Robert Spector – The Nordstrom Way to Customer Service Excellence The Nordstrom Way shows the direct link between empowering your employees and creating a long-term relationship with your customers. More businesses should follow Nordstrom’s example. —Howard Schultz, Chairman, Starbucks Coffee…


ACADEMY - TRADING COURSES BUNDLE
Victor Sperandeo - Trader Vic. On Commodities
Raymond Merriman – The Ultimate Book on Stock Market Timing (VOL II) – Geocosmic Correlations to Investment Cycles
M.Hazewinkel – HandBook of Algebra (Vol I & II)