Sale!

Silvio Wilde – Customer Knowledge Management

$86.00 $10.97

Silvio Wilde – Customer Knowledge Management

Original Sales Price: $86

You Just Pay : $10.97

If you having any question, please contact us:
amazon4trader@gmail.com OR Skype: amazon4trader@gmail.com

Description

Silvio Wilde – Customer Knowledge Management

Checkout more: Management

This product is available

You can refer to the screenshots here :

Please contact us to get free sample

Description

Managing and transferring knowledge – at the right time, in the right place and with the right quality for customers – enables companies to survive in times of fierce competition.

The focus of this work is therefore on Knowledge Management and Customer Relationship Management. The theoretical part comprises several approaches to knowledge, its transfer and the barriers to be overcome when sharing knowledge.

This is followed by a description of CRM and CKM (Customer Knowledge Management), outlining how crucial their successful use is.

The practical part explores on the one hand the dependence on knowledge and on the other hand its availability for a good customer relationship. It includes a case study that investigates both the administrative and the operational area of a concrete company.

The survey results are then discussed in detail, key success factors identified and mistakes pointed out. After this critical analysis, final recommendations are given that every company can benefit from.


Silvio Wilde, Customer Knowledge Management, Download Customer Knowledge Management, Free Customer Knowledge Management, Customer Knowledge Management Torrent, Customer Knowledge Management Review, Customer Knowledge Management Groupbuy.

Reviews

There are no reviews yet.

Be the first to review “Silvio Wilde – Customer Knowledge Management”