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Business Process Mapping - Improving Customer Satisfaction

Business Process Mapping – Improving Customer Satisfaction

$35.00 $9.97

Business Process Mapping – Improving Customer Satisfaction

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Business Process Mapping – Improving Customer Satisfaction

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Business Process Mapping – Improving Customer Satisfaction

Whether you are looking for a way to create efficiencies, analyze the work that is being done, or provide better customer service or innovation, you are ultimately looking for a tool to better understand processes.

This book discusses the complete cycle of business process mapping and links business objectives, risks and measures of success to the processes being mapped.

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